Why Can't I Download Mahjong Journey?
Mahjong Journey is an amazing game with challenging mahjong solitaire levels and a fascinating story, plus lots of traveling and fun. It's a great way to relax and enjoy a new take on the classic mahjong shanghai puzzle. But what if you can't download Mahjong Journey on your device? What could be the reason behind this frustrating problem?
In this article, we will explore some of the common download issues that might prevent you from playing Mahjong Journey, as well as some specific issues that are related to this game. We will also provide you with some easy and effective solutions that will help you fix these issues and enjoy the game without any hassle.
why can 39;t i download mahjong journey
Common Download Issues and How to Fix Them
Before we dive into the specific issues that might affect Mahjong Journey, let's take a look at some of the general download issues that can occur on any device or browser. These are some of the most common causes of download failures, and they can be fixed with some simple troubleshooting steps.
Check Your Device's Free Space
A lack of free disk space is one of the most common reasons why downloads fail. If your device doesn't have enough space to store the file, the download will not start or complete. To fix this, you need to free up some space on your device by deleting unwanted files, apps, photos, videos, or other data.
To check your device's free space, follow these steps:
On Windows, open File Explorer and right-click on your C drive (or whichever drive you want to check). Select Properties and look at the Available Space section.
On Mac, click on the Apple menu and select About This Mac. Click on Storage and see how much space is left on your Macintosh HD (or whichever drive you want to check).
On Android, go to Settings > Storage and see how much space is available on your Internal Storage (or whichever storage you want to check).
On iOS, go to Settings > General > iPhone Storage (or iPad Storage) and see how much space is available on your device.
If you need to free up some space, you can use various tools or methods depending on your device:
On Windows, you can use Disk Cleanup or Storage Sense to delete temporary files, empty the Recycle Bin , or uninstall unwanted programs.
On Mac, you can use Finder to delete files, empty the Trash, or uninstall unwanted apps.
On Android, you can use Settings > Apps to uninstall unwanted apps, or use a file manager app to delete files.
On iOS, you can use Settings > General > iPhone Storage (or iPad Storage) to delete apps, photos, videos, or other data.
Once you have freed up some space, try downloading Mahjong Journey again and see if it works.
Test Your Internet Speed
A slow internet speed can also cause download issues, especially for large files like games. If your internet connection is too slow, the download might take too long, fail, or get corrupted. To fix this, you need to test your internet speed and see if it meets the minimum requirements for downloading Mahjong Journey.
To test your internet speed, you can use various online tools or websites, such as Speedtest.net, Fast.com, or Google's speed test. These tools will measure your download speed, upload speed, and ping (or latency). Ideally, you want a download speed of at least 10 Mbps, an upload speed of at least 1 Mbps, and a ping of less than 100 ms for a smooth download experience.
If your internet speed is too slow, you can try some of these tips to improve it:
Move closer to your router or modem, or use a wired connection instead of Wi-Fi.
Restart your router or modem by unplugging it for a few seconds and plugging it back in.
Close any other programs or apps that might be using the internet, such as streaming services, online games, or downloads.
Contact your internet service provider and ask them to check your connection or upgrade your plan.
Once you have improved your internet speed, try downloading Mahjong Journey again and see if it works.
Stop Files Opening Instead of Downloading
Sometimes, your web browser might open files instead of downloading them. This can happen if your browser settings are configured to automatically open certain file types, such as PDFs, images, or videos. This can be annoying and inconvenient if you want to save the file on your device. To fix this, you need to change your browser settings to stop files from opening instead of downloading.
To change your browser settings, follow these steps depending on your browser:
On Chrome, click on the three-dot menu at the top right corner and select Settings. Scroll down and click on Advanced. Under Downloads, toggle off the option that says "Open certain file types automatically after downloading".
On Firefox, click on the three-line menu at the top right corner and select Options. Click on General and scroll down to Files and Applications. Under Applications, change the action for each file type that you want to download instead of open.
On Safari, click on Safari at the top left corner and select Preferences. Click on General and uncheck the option that says "Open 'safe' files after downloading".
On Edge, click on the three-dot menu at the top right corner and select Settings. Click on Downloads and toggle off the option that says "Always open files of this type".
Once you have changed your browser settings, try downloading Mahjong Journey again and see if it works.
Pause and Unpause the Download
A simple but effective trick to fix download issues is to pause and unpause the download. This can help resume a stuck or slow download by refreshing the connection and restarting the process. To do this, you need to use your browser's download manager or toolbar.
To pause and unpause the download, follow these steps depending on your browser:
On Chrome, click on the three-dot menu at the top right corner and select Downloads. Find Mahjong Journey in the list of downloads and click on Pause. Wait for a few seconds and then click on Resume.
On Firefox, click on the three-line menu at the top right corner and select Downloads. Find Mahjong Journey in the list of downloads and click on Pause. Wait for a few seconds and then click on Resume.
On Safari, click on the down arrow icon at the top right corner to open the Downloads window. Find Mahjong Journey in the list of downloads and click on Pause. Wait for a few seconds and then click on Resume.
On Edge, click on the down arrow icon at the top right corner to open the Downloads bar. Find Mahjong Journey in the list of downloads and click on Pause. Wait for a few seconds and then click on Resume.
Once you have paused and unpaused the download, check if it works better.
Try Another Web Browser
Sometimes, the problem might not be with your device or internet, but with your web browser. Some websites might not work well with certain browsers, or some browsers might have bugs or glitches that affect downloads. To fix this, you can try using another web browser to download Mahjong Journey.
There are many web browsers available for different devices, such as Chrome, Firefox, Safari, Edge, Opera, Brave, and more. You can download them from their official websites or app stores, depending on your device. Make sure you choose a reputable and secure browser that is compatible with your device and operating system.
Once you have installed another web browser, open it and go to the website where you want to download Mahjong Journey. Follow the instructions on the website and see if the download works better.
Specific Download Issues for Mahjong Journey and How to Fix Them
Now that we have covered some of the general download issues that can affect any website or file, let's focus on some of the specific issues that are related to Mahjong Journey. These are some of the common problems that players have reported when trying to download this game, and how to fix them.
Allow Pop-up Windows, Cookies, and JavaScript
Some websites might use pop-up windows, cookies, or JavaScript to enable downloads or provide additional features. If your browser settings are blocking these elements, you might not be able to download Mahjong Journey. To fix this, you need to allow pop-up windows, cookies, and JavaScript on your browser settings.
To allow pop-up windows, cookies, and JavaScript, follow these steps depending on your browser:
On Chrome, click on the three-dot menu at the top right corner and select Settings. Click on Privacy and security and then click on Site settings. Under Pop-ups and redirects, toggle on the option that says "Allowed". Under Cookies and site data, toggle on the option that says "Allow sites to save and read cookie data". Under JavaScript, toggle on the option that says "Allowed".
On Firefox, click on the three-line menu at the top right corner and select Options. Click on Privacy & Security and scroll down to Permissions. Under Pop-ups and redirects, click on Settings and make sure that "Block pop-up windows" is unchecked. Under Cookies and Site Data, make sure that "Delete cookies and site data when Firefox is closed" is unchecked. Under Enhanced Tracking Protection, make sure that "Standard" is selected. Under JavaScript, make sure that "Enable JavaScript" is checked.
On Safari, click on Safari at the top left corner and select Preferences. Click on Websites and then click on Pop-up Windows. Make sure that "Block and Notify" or "Allow" is selected for the website where you want to download Mahjong Journey. Click on Privacy and make sure that "Prevent cross-site tracking" and "Block all cookies" are unchecked. Click on Security and make sure that "Enable JavaScript" is checked.
On Edge, click on the three-dot menu at the top right corner and select Settings. Click on Cookies and site permissions and then click on Pop-ups and redirects. Toggle on the option that says "Block". Click on Cookies and site data and toggle off the option that says "Block third-party cookies". Click on JavaScript and toggle on the option that says "Allowed".
Once you have allowed pop-up windows, cookies, and JavaScript, try downloading Mahjong Journey again and see if it works.
Check Your Antivirus if You Are a Windows User
If you are using a Windows device, your antivirus program might be blocking Mahjong Journey from downloading or running. This can happen if your antivirus program detects the game as a potential threat or malware. To fix this, you need to whitelist Mahjong Journey on your antivirus program settings.
To whitelist Mahjong Journey on your antivirus program settings, follow these steps depending on your antivirus program:
On Windows Defender (the default antivirus program for Windows 10), open Start menu and type "Windows Security". Click on Virus & threat protection and then click on Manage settings under Virus & threat protection settings. Scroll down to Exclusions and click on Add or remove exclusions. Click on Add an exclusion and select File. Browse to the location where you downloaded Mahjong Journey and select the file. Click on Open and then click on Yes to confirm.
On Avast (a popular antivirus program for Windows), open the Avast user interface and click on Menu at the top right corner. Click on Settings and then click on General. Click on Exceptions and then click on Add Exception. Browse to the location where you downloaded Mahjong Journey and select the file. Click on Add Exception and then click on OK.
On other antivirus programs, look for similar options or features that allow you to add exceptions or exclusions for specific files or programs. You can also check the official website or support page of your antivirus program for more guidance.
Once you have whitelisted Mahjong Journey on your antivirus program settings, try downloading or running the game again and see if it works.
Check if You Can Download with External Programs
Another way to download Mahjong Journey is to use external programs or platforms that offer the game for download. These are some of the popular options that you can try:
Steam: Steam is a digital distribution platform that offers thousands of games, including Mahjong Journey, for Windows, Mac, and Linux devices. To use Steam, you need to download and install the Steam client from its official website. Then, you need to create a free account or log in with an existing one. After that, you can search for Mahjong Journey in the Steam store and click on Download. The game will be added to your library and you can launch it from there.
G5 Store: G5 Store is an online store that offers various games, including Mahjong Journey, for Windows devices. To use G5 Store, you need to download and install the G5 Store app from its official website. Then, you need to create a free account or log in with an existing one. After that, you can search for Mahjong Journey in the G5 Store app and click on Download. The game will be added to your library and you can launch it from there.
Other platforms: You might also find Mahjong Journey available for download on other platforms or websites, such as Amazon, Microsoft Store, or GameHouse. However, make sure that you only download from reputable and secure sources, and avoid any suspicious or illegal sites that might harm your device or steal your information.
Once you have downloaded Mahjong Journey with an external program, try running the game and see if it works.
Clear Your Browser's Internet Data and Cache
Sometimes, your browser might store some internet data and cache that can interfere with downloads or cause errors. Internet data includes cookies, history, passwords, autofill, and other information that your browser saves from websites. Cache includes temporary files, images, scripts, and other data that your browser saves to load websites faster. To fix this, you need to clear your browser's internet data and cache.
To clear your browser's internet data and cache, follow these steps depending on your browser:
On Chrome, click on the three-dot menu at the top right corner and select More tools > Clear browsing data. Select a time range (such as All time) and check the boxes for Cookies and other site data and Cached images and files. Click on Clear data.
On Firefox, click on the three-line menu at the top right corner and select Options. Click on Privacy & Security and then click on Clear Data under Cookies and Site Data. Check the boxes for Cookies and Site Data and Cached Web Content. Click on Clear.
On Safari, click on Safari at the top left corner and select Preferences. Click on Privacy and then click on Manage Website Data. Select the website where you want to download Mahjong Journey and click on Remove. Click on Done.
On Edge, click on the three-dot menu at the top right corner and select Settings. Click on Privacy, search, and services and then click on Choose what to clear under Clear browsing data. Select a time range (such as All time) and check the boxes for Cookies and other site data and Cached images and files. Click on Clear now.
Once you have cleared your browser's internet data and cache, try downloading Mahjong Journey again and see if it works.
Reinstall Your Browser or Use the Windows Troubleshooter
If none of the above solutions work, you might have to resort to some more drastic measures to fix your download issues. These are some of the last-resort options that you can try:
Reinstall your browser: Sometimes, your browser might have some corrupted or missing files that can affect downloads or cause errors. To fix this, you can try uninstalling and reinstalling your browser. This will remove any faulty or outdated data and restore your browser to its default settings. To do this, follow these steps depending on your device:
On Windows, open Start menu and type "Control Panel". Click on Programs > Programs and Features. Find your browser in the list of programs and click on Uninstall. Follow the instructions on the screen to complete the uninstallation. Then, go to your browser's official website and download and install the latest version.
On Mac, open Finder and go to Applications. Find your browser in the list of applications and drag it to the Trash. Then, go to your browser's official website and download and install the latest version.
On Android, go to Settings > Apps. Find your browser in the list of apps and tap on Uninstall. Then, go to Google Play Store and download and install the latest version.
On iOS, tap and hold on your browser's icon until it starts to jiggle. Tap on the X icon on the top left corner of the icon and confirm that you want to delete it. Then, go to App Store and download and install the latest version.
Use the Windows Troubleshooter: If you are using a Windows device, you can use the Windows Troubleshooter to diagnose and fix download issues. The Windows Troubleshooter is a built-in tool that can scan your device for problems and suggest solutions. To use it, follow these steps:
Open Start menu and type "Troubleshoot". Click on Troubleshoot settings under System settings.
Click on Additional troubleshooters under Get up and running.
Click on Internet Connections and then click on Run the troubleshooter.
Follow the instructions on the screen to complete the troubleshooting process.
Once you have reinstalled your browser or used the Windows Troubleshooter, try downloading Mahjong Journey again and see if it works.
Conclusion
Mahjong Journey is a wonderful game that can provide hours of entertainment and relaxation. However, sometimes you might encounter some download issues that can prevent you from playing it. Fortunately, there are many ways to fix these issues and enjoy the game without any trouble.
In this article, we have covered some of the common download issues that can affect any website or file, as well as some specific issues that are related to Mahjong Journey. We have also provided you with some easy and effective solutions that will help you fix these issues and enjoy the game without any hassle.
We hope that this article has been helpful for you and that you have learned something new. If you have any questions or feedback, please feel free to leave a comment below. We would love to hear from you!
Now that you have learned how to fix download issues for Mahjong Journey, why not give it another try? You might be surprised by how much fun you can have with this game!
Frequently Asked Questions
Here are some of the frequently asked questions about Mahjong Journey:
What is Mahjong Journey?
Mahjong Journey is a tile-matching game with a fascinating story, challenging levels, and lots of traveling. You can explore different countries and cultures, collect souvenirs, and enjoy beautiful scenery. You can also customize your tiles, backgrounds, and music to suit your preferences. Mahjong Journey is a game that can appeal to anyone who loves puzzles, stories, and travel.
How do I play Mahjong Journey?
Mahjong Journey is easy to play but hard to master. The goal of the game is to clear all the tiles from the board by matching pairs of identical tiles. You can only match tiles that are free, meaning that they have at least one side or corner unblocked. You can also use special tiles, such as shuffles, hints, or bombs, to help you with tricky situations. You can earn stars and coins by completing levels, which you can use to unlock new locations, power-ups, and bonuses.
Is Mahjong Journey free to play?
Mahjong Journey is free to download and play on various devices and platforms, such as Windows, Mac, Android, iOS, Steam, and G5 Store. However, the game also offers some optional in-app purchases that can enhance your gaming experience. For example, you can buy extra coins, stars, power-ups, or lives with real money. You can also subscribe to the Premium Club for exclusive benefits, such as unlimited lives, double coins, and no ads.
How do I download Mahjong Journey?
You can download Mahjong Journey from various sources depending on your device and preference. For example, you can download it from the official website of the game developer, G5 Entertainment. You can also download it from other platforms or websites, such as Steam, Amazon, Microsoft Store, or GameHouse. However, make sure that you only download from reputable and secure sources, and avoid any suspicious or illegal sites that might harm your device or steal your information.
What if I can't download Mahjong Journey?
If you can't download Mahjong Journey on your device, don't worry. There are many possible reasons why this might happen, and many ways to fix them. In this article, we have covered some of the common download issues that might prevent you from playing Mahjong Journey, as well as some specific issues that are related to this game. We have also provided you with some easy and effective solutions that will help you fix these issues and enjoy the game without any hassle.
If you have followed the steps in this article and still can't download Mahjong Journey, you might want to contact the game developer or the platform where you are trying to download the game. They might be able to help you with your problem or provide you with more information. 44f88ac181